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EXPERIENCE AND KNOWLEDGE
•Excellent communication skills; can handle multiple inquiries and impart vital information.
•Experience with composing email marketing campaigns, press releases and web content..
•Proven capabilities with various forms of media including social media, photography and brochure and newsletter design to promote projects and events.
•Ability to lay out and design both print media and web content.
Goodwill of Southwestern Pennsylvania Pittsburgh, PA
Digital Marketing Specialist (2/2016-Present)
•Plan and execute social media advertisements for both human service and retail recruiting efforts
•Compile detailed analytics on social media channels and offer insights on how to improve ROI
•Work with website development team to grow web presence and implement proper security measures
•Provide event photography
•Manage local social media influencers to increase retail sales
Animal Friends Pittsburgh, PA
Communications Coordinator (12/2013-2/2016)
•Editor-in-chief of Petsburgh Press, a bi-monthly newsletter
•Designws and wrote web content and perform updates through BlackBaud CMS
•Fulfilled graphic design needs and designed social media campaigns
•Wrote and planned email campaigns and donation asks
•Promoted adoptable animals every week through radio and media contacts
•Researched and implimented plan to make website mobile friendly
U.S Department of Treasury - Internal Revenue Service Pittsburgh, PA
Telephone Contact Representative (10/2010-02/2012)
•Conducted appropriate research in a timely and courteous manner
•Assisted taxpayers with technical questions, ordered forms and publications
•Negotiated payment plans for owed back taxes
Slippery Rock University of Pennsylvania Slippery Rock, PA
Bachelor of Science in Communicaion (09/2006-12/2009)
•Graduated with honors - Magna Cum Laude