Katie Kurylo's Online Portfolio

Below are links to my resume in several formats:

Katie Kurylo

Katie.Kurylo@gmail.com

EXPERIENCE AND KNOWLEDGE

•Excellent communication skills; can handle multiple inquiries and impart vital information.

•Experience with compsoing press release, public service announcements and articles.

•Proven capabilities with various forms of media including social media and brochure and newsletter design to promote projects and events.

•Ability to design newsletters and brouchures in various softwares.

EMPLOYMENT HISTORY

U.S Department of Treasury - Internal Revenue Service Pittsburgh, PA
Telephone Contact Representative (10/2010-Present)

•Diffuse angry and emotional taxpayers with communication skills

•Conduct appropriate research in a timely and courteous manner

•Order forms and publications for taxpayers on request
•Assist taxpayers with technical tax law questions

•Negotiate payment plans for owed back taxes

Allegheny County Department of Human Services Pittsburgh, PA
Webmaster Intern (05/2009-08/2009)

•Wrote PSA and press releases for Candidate's Comedy Night 2009
•Utilized social media in promotion of fundraising events
•Updated DHS website by using Ektron Content Management System database
•Conducted media relations with local radio stations

Center for Student Leadership and Development Slippery Rock, PA

General Receptionist and Clerical Duties (09/2008-05/2009)

•Answered multi-line phone inquiries, directed calls to appropiate staff

•Created and maintained budget spreadsheets and reimbursement documents

•Distrubted and maintained confidential files

•Sorted and delivered mail

EDUCATION

Slippery Rock University of Pennsylvania Slippery Rock, PA

Bachelor of Science in Communicaion (09/2006-12/2009)

•Graduated with honors - Magna Cum Laude

•President of SRU's chapter of Public Relations Student Society of America

•Honors Program (Member and Mentor)

•Contributor for The Rocket, SRU's student-run newspaper