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Katie Kurylo






•Excellent communication skills; can handle multiple inquiries and impart vital information.

•Experience with composing email marketing campaigns, press releases, public service announcements and articles.

•Proven capabilities with various forms of media including social media and brochure and newsletter design to promote projects and events.

•Ability to lay out and design newsletters and brochures in various softwares.



Animal Friends                                                                                 Pittsburgh, PA
           Communications Coordinator                                                (12/2013-Present)


•Editor-in-chief of Petsburgh Press, a bi-monthly newsletter

•Design and write web content and perform updates through BlackBaud CMS

•Fulfill programming graphic design needs and social media campaigns

•Write and plan email campaigns and donation asks

•Promote adoptable animals every week through radio and media contacts
•Researched and implimented plan to make website mobile friendly


Animal Friends                                                                                 Pittsburgh, PA
           Communications Assistant                                                    (02/2012-12/2013)


•Write text for animal biographies, Petsburgh Press articles and blog entries

•Design envelope stuffers, retail store signs, web content, special event programs

•Migrate and redesign web content to new web host

•Update and manage web content and social media sites; applied for Google AdWords grant
•Recruit and organize volunteers for weekly adoptable animal photoshoots


U.S Department of Treasury - Internal Revenue Service                   Pittsburgh, PA
           Telephone Contact Representative                                        (10/2010-02/2012)


•Diffused angry and emotional taxpayers with communication skills

•Conducted appropriate research in a timely and courteous manner

•Assisted taxpayers with technical questions, ordered forms and publications

•Negotiated payment plans for owed back taxes



Slippery Rock University of Pennsylvania                                      Slippery Rock, PA

            Bachelor of Science in Communicaion                               (09/2006-12/2009)

•Graduated with honors - Magna Cum Laude